Low to start. Looked after for good.

The monthly is the catch, and we have set it in the same size type as the build fee so you can judge the two together. The build fee on its own does not cover our time on a project — the care plan is what makes the arrangement work for us, and it is what puts a properly built site within reach this month instead of next year.

What it is not is a cheap template with a subscription bolted on. The build is the same hand-coded, custom-designed work either way.

The prices above assume the care plan, because that is the arrangement we recommend and the one the build fee is priced against. If you would rather own it outright and handle hosting and maintenance yourself, we will quote a build-only price instead — it is higher up front, and we will tell you plainly what you would be taking on. Ask on the first call.

We would rather quote you honestly than sign you up to something you did not want.

You keep it. The design and the code are yours, and the domain is registered in your name from day one. Give us 30 days' notice and we will export the whole site, hand over every file and login, and help you point it at hosting of your own. No exit fee, and we will not hold your domain hostage.

What stops is the hosting we provide, the maintenance, and the monthly edit time.

No minimum term and no cancellation fee. It runs month to month with 30 days' notice. We would rather keep you because the work is good than because the paperwork says you have to stay.

Your rate is fixed for the first 24 months. After that we may adjust it, and if we do you get 60 days' written notice and can cancel instead. If you later ask us to add a store or a booking system, that may move you to a higher tier — we quote it first and you decide.

Anything that changes the site rather than rebuilds it: new prices, new photos, updated hours, a staff change, swapping the seasonal banner, adding a paragraph, fixing a typo you spotted. We track it in minutes rather than quarter-hour blocks, and we tell you when you are near the limit instead of quietly invoicing you.

A whole new page or a new feature is separate work. We quote it, you approve it.

You see the first direction within a few days of the deposit, and the revision rounds exist for exactly this — on Bespoke, as many as fit inside the build window. If you need longer, your first extension of two weeks is free and we would rather give it to you than have you sign off something you are not happy with. If after the first round you genuinely do not want to continue, we stop, refund the deposit less the hours already spent, and show you honestly what those hours were. The care plan never starts, because nothing ever launched.

Anything that breaks because of how we built it, we fix free for as long as you are on a care plan — not for 90 days, for the whole time you are with us. That is the part of this arrangement we think you should judge us on.

We will not promise a specific jump in sales or search ranking. Nobody can honestly promise that, and anyone who does is selling you something.